Built for home care and healthcare staffing, and ready for any shift-based team, from security and hospitality to events and light industrial. Home care plans count active clients; staffing and every other industry count active workers. Office users, facilities and your inactive roster are always unlimited, and every plan starts with a 14-day trial.
Run schedules, visits and timecards from one place.
For agencies filling shifts and hiring every week.
AI shift-filling and a full staffing back office.
Multi-location groups and large books of business.
vkVoice is the phone and texting line built into vkWorkforce. Your team makes calls and sends texts by hand from the web or the mobile app, while AI calls and texts fill open shifts automatically on the same line. AI plus human, one line.
Every coordinator gets a softphone with a local number, voicemail and call recording. Calls ring natively on mobile (CallKit on iPhone), so nobody hands out a personal cell.
Dial a caregiver, nurse, family or facility straight from the shift, the schedule or the worker’s profile, and send texts from the same agency number.
The AI agent calls and texts eligible staff to fill open shifts. Jump into a live call, text the worker yourself, or pause the AI whenever a human touch is needed.
Recordings, transcripts and texts sit next to the shift and the worker, so the next coordinator sees exactly who was offered what.
Texted 8 eligible CNAs: “Can you take Sat 7a–3:30p? Reply YES.”
Calling Maria R. — she asks about parking at the facility…
AI paused. You answer her question and confirm the shift yourself.
Shift filled, recording and transcript saved on the shift.
Illustrative example.
Phone lines and voice minutes so your team can call and text workers, clients and facilities by hand from web, iPhone and Android, and take over from the AI shift-fill agent at any time. Lines are priced separately from plans and work with any plan, including Starter.
Softphone on web and mobile with a local number, IVR, voicemail and call recording. Each line adds 2,000 voice minutes and 100 texts to pools your whole team shares. No annual contract.
Calls in or out to the US and Canada, beyond your pooled minutes or pay as you go with no lines. Toll-free inbound $0.05 per minute. Texts beyond your pooled texts are $0.03 each.
10,000 voice minutes for call-heavy teams ($0.025 per minute), shared across your agency.
Calls eligible workers to offer an open shift and records who accepts. Billed separately and never uses your voice minutes.
Extra numbers $5 / month, local or toll-free. Calls are rounded up to the next minute and unused minutes don’t roll over. Carrier and number fees are included; telecom taxes and regulatory fees (such as USF and 911) are passed through at cost.
Add what your agency uses. Carrier fees are included in these prices.
Payroll that runs from your approved timecards and visits: direct deposit, payroll taxes calculated, filed and paid, and year-end W-2s. Only workers paid that month count. $149 / month minimum, $499 one-time setup. Works with any plan.
Two-way texting from your agency number, shift-fill text blasts and family updates. Texts beyond your plan’s monthly allowance are $0.03 each, carrier fees included.
Business discovery, contact lookups, email campaigns and field-rep route planning. 500 searches + 200 lookups + 2,000 emails, or 2,000 + 1,000 + 10,000. Extra searches or lookups $0.08 each.
837P claims, 999/277CA acknowledgements and 835 remittance posting with a denial queue. 100 claims a month included, then $1 per claim. A flat fee, never a percentage of what you collect. Clearinghouse fees passed through at cost.
We configure the connection and map your data so your existing system and vkWorkforce stay in sync while you switch over.
Okta, Azure AD or any OIDC provider. Included in Enterprise.
Your own domain and branding across the app, portals, careers site and emails.
Extra AI drafting, parsing and insights beyond your plan’s monthly allowance.
Opt-in presence and activity while clocked in, with desktop and browser agents. $49 / month minimum.
FCRA background checks, nurse license verification and monthly exclusion screening.
For back-office firms that run staffing or home care operations for several agencies. Each agency gets Growth features and limits; add-on usage is billed to the hub.
Talk to usKeep your existing scheduling or CTM system connected while your team moves over. vkWorkforce keeps shifts, visits and people in sync until you are ready to switch.
Most agencies stitch together a scheduling system, a phone system, an AI calling vendor and a marketing tool. vkWorkforce puts them in one place, built in rather than bolted on.
Run client visits, EVV and VA billing next to per-diem facility shifts. One login, one roster, one payroll export.
AI calls and texts your qualified staff, gets a clear yes or no, and books the shift. A coordinator can jump in, call or text the worker directly, or pause the AI at any time.
vkVoice gives every coordinator a line on web, iPhone and Android for manual calls and texts, on the same number the AI uses.
Mobile EVV with GPS and geofenced clock-in, a shift location trail, e-signed timesheets, mileage and turn-by-turn directions.
Applicants email their documents; vkWorkforce parses them, matches them to the right worker, tracks licenses and sends expiry alerts.
Keep your current system connected while you switch. Shifts, visits and people stay in sync until you are ready.
VA community care 837/835 EDI billing, plus invoice pay links clients pay online by card or bank account with vkPay.
Built-in social media manager: daily blog posts auto-shared to Facebook & Instagram, plus lead sweeps and route planning for your marketers.
Published plans, unlimited office users and a 14-day trial. No sales call needed to see what it costs.
| Capability | vkWorkforce | Typical home-care platform | Typical staffing platform | Add-on AI vendor |
|---|---|---|---|---|
| Home care and facility staffing in one platform | Included | Home care only | Staffing only | Sits on top of another system |
| AI calls & texts to fill open shifts | Included, with human takeover | Typically a third-party add-on | AI matching; voice calling varies | Core product, separate subscription |
| Business phone line + texting for staff (web & mobile) | Included with vkVoice | Chat, telephony module or partner | Varies / partner | Agent only, no staff softphone |
| Mobile EVV / GPS clock-in + e-signed timesheets | Included | Included | Often relies on the facility’s clock | Not included |
| Credentialing automation | Included | Not typically advertised | Included | Not included |
| VA community care EDI (837/835) | Available (add-on) | Varies; sometimes a billing service | Not typically included | Not included |
| Social media, blog & lead tools | Built in | Rarely advertised | Job posting / careers portal | Varies |
| Published pricing | Yes, from $179/mo | Mostly quote-only | Varies; often per user | Mostly quote-only |
Based on publicly available product information reviewed in October 2026. Individual vendors vary and change over time; scroll sideways on small screens.
Home care plans count clients who had a visit in the last 30 days. Staffing and other industries count workers who were assigned a shift or clocked in during the last 30 days. Everyone else on your roster is free, and office users are unlimited.
No. It is built first for home care and healthcare staffing, with EVV, care plans, credential tracking and VA billing. The same scheduling, shift-filling, GPS clock-in, timecards, payroll and invoicing work for any shift-based team, such as security, hospitality, events or light industrial, priced on active workers.
Yes. Growth and above can connect them, so shifts, visits and people flow into vkWorkforce while you keep working in your current system. When you are ready, switch over and turn the connection off.
Extra active clients or workers are billed at your plan’s per-unit rate for that month. Texts beyond your plan’s allowance are $0.03 each with vkConnect, and voice minutes or phone-line texts beyond your pools are $0.03 each.
Each phone line adds 2,000 minutes and 100 texts to pools your whole team shares, so a light caller and a busy recruiter even out. Minutes cover calls in and out to the US and Canada. Automated shift-fill calls are billed on their own at $0.25 per connected minute and never use your voice minutes.
Both. With vkVoice phone lines, coordinators call and text workers by hand from the web or the iPhone and Android app, on the same agency number the AI uses. They can join or take over an AI call, text the worker directly, or pause the AI at any time.
vkPay Payroll is launching soon. Hours from approved timecards and verified visits flow straight into payroll, and it handles direct deposit, payroll tax filing and W-2s. It is $79 a month plus $15 per worker paid that month ($149 minimum, $499 setup), on top of any plan. Ask us to join the early rollout.
Yes. vkPay is live: invoices built from approved timecards go out with a secure pay link, clients pay by card or bank account (ACH), and the invoice is marked paid automatically. Funds go to your agency’s own vkPay account.
Yes. We set up and manage Google Search campaigns for client leads or recruiting: keyword research, negative keywords to filter out the wrong searches, ads, and conversion tracking for form leads and calls. Campaigns launch paused and go live only when you approve, and budget changes always wait for your OK. Spend, clicks and conversions show in vkWorkforce, and leads from your ads arrive marked as Google Ads. It is quoted separately from your plan, so ask us for a quote.
Every plan starts with a 14-day trial. Plans are month to month; paying annually gives you two months free.
Carrier and phone-number fees are included in vkConnect and vkVoice prices. Telecom taxes and regulatory fees on calls, such as USF and 911 fees, are passed through at cost.
Tell us how many clients or workers you have and which systems you use today. We’ll recommend a plan and set up your trial.
workforce@vktech.ai