vkWorkforce

Fill open shifts fast. Run home care and staffing from one app.

Give caregivers and nurses a mobile app with GPS clock-in, open shifts and e-signed timesheets. Give coordinators AI that calls and texts to fill open shifts, plus vkVoice, a built-in business phone line to call, text or take over from the AI at any time. Credentials, payroll and invoicing come with it.

In the worker's pocket
  • Clock in / out with on-site geofence verification
  • See open shifts & pick one up with a single tap
  • Confirm a broadcast shift right from the message
  • This-week + all-time hours, always current
  • Push notifications, messages & the office dialer
  • Upload licenses & documents from the phone camera

Get the vkWorkforce app

Install it on your phone — caregivers clock in, pick up shifts, and stay in the loop.

Android (direct install) & iPhone (TestFlight). Your administrator can also send you the link.

How an open shift gets filled

1

Broadcast

Post an open shift and it goes out instantly — in-app to every eligible worker and by SMS — matched to the right license (CNA / LPN / RN).

2

Reply YES

Workers confirm with one tap in the app or by replying YES to the text. First to confirm gets it; the schedule updates automatically.

3

AI calls

Still open a minute later? The AI voice agent phones eligible workers, offers the shift, and books it on the call — recorded and transcribed. A coordinator can jump in or pause the AI at any point.

vkVoice · built into vkWorkforce

Your business phone lives inside your scheduling software.

vkVoice is the phone and texting line built into vkWorkforce. Your team makes calls and sends texts by hand from the web or the mobile app, while AI calls and texts fill open shifts automatically on the same line. AI plus human, one line.

  • A real business line on web, iPhone & Android

    Every coordinator gets a softphone with a local number, voicemail and call recording. Calls ring natively on mobile (CallKit on iPhone), so nobody hands out a personal cell.

  • Call or text any worker in one tap

    Dial a caregiver, nurse, family or facility straight from the shift, the schedule or the worker’s profile, and send texts from the same agency number.

  • AI fills shifts. You can take over any time.

    The AI agent calls and texts eligible staff to fill open shifts. Jump into a live call, text the worker yourself, or pause the AI whenever a human touch is needed.

  • Every call logged against the shift

    Recordings, transcripts and texts sit next to the shift and the worker, so the next coordinator sees exactly who was offered what.

Phone lines are $25 per user / month, each adding 2,000 pooled voice minutes and 100 texts your whole team shares, then $0.03 per minute. Works with every plan. See vkVoice pricing →

Open shift · CNA · Sat 7:00A–3:30P
One agency line
  1. AI agent · text

    Texted 8 eligible CNAs: “Can you take Sat 7a–3:30p? Reply YES.”

  2. AI agent · call

    Calling Maria R. — she asks about parking at the facility…

  3. Coordinator · joined the call

    AI paused. You answer her question and confirm the shift yourself.

  4. Booked

    Shift filled, recording and transcript saved on the shift.

Illustrative example.

Everything the office needs

One platform for scheduling, time & pay, credentialing, home-care, VA billing, comms, and a field app — with AI woven through, kept private by design.

Scheduling & workforce

AI voice & SMS callouts

A realtime AI agent answers inbound calls and runs outbound shift callouts. With vkVoice, coordinators call and text from the same line on web & mobile and can take over any AI call.

Broadcast-then-call fill

Post an open shift → text every eligible worker → AI phones the non-responders a minute later and books it on the call. Shift Matching AI-ranks candidates first.

Email → shift

AI reads inbound staffing emails and turns them into shifts — and auto-cancels pulled shifts so no one is called for a shift that no longer exists.

Hiring pipeline

Applicants, interviews, and a branded careers page that feeds candidates straight into your roster.

Clinical shift calendar

A clinical shift grid built for per-diem staffing. Already on symplr CTM? Connect it and its shifts merge into the same calendar while you switch over.

Calendar reminders

The agent TTS-calls your coordinators before meetings so nothing on the calendar slips.

Time, pay & compliance

Timesheets → payroll

Geofenced clock-in with on-site verification, GPS trail, auto-closed overstays, and timesheet sync to billing/payroll. Catch missed punches before payroll.

Credentials & compliance

Credentials passport with license verification, background checks, and 90/60/30/7-day expiry alerts. Auto-credentialing parses uploads and queues review.

Employee monitoring

Optional AI monitoring (webcam / activity / location), gated per tenant, with a desktop agent that self-updates.

Accounting & rates

Invoices, payroll batches, and a base/travel/facility rate model with suggest-rate and per-facility holiday pay.

Invoices you get paid on

Send invoices built from approved timecards with a vkPay pay link — clients pay by card or bank account and the invoice is marked paid automatically.

VA billing (EDI)

TriWest VA CCN 837P/835 billing, with encounters built from AxisCare visits.

Built for teams

Role-based access, white-label branding, SSO, MFA, and a full audit log — the right people see the right things, on the office screen or the phone.

Home-care

Visits & clients

Home-care visit logging with vitals and notes, plus a clock-in→clock-out GPS breadcrumb trail for every shift.

AxisCare sync

Two-way sync of clients, caregivers, visits, and schedules — no double entry.

VA Referrals

OME-decrypt VA Referrals via a Gmail one-time code, dashboard them, and route by WhatsApp.

Field app, comms & workspace

Field app + VkNav

A mobile app with in-app turn-by-turn navigation — route-snapping, dynamic reroute, traffic-aware faster-route offers, and safe U-turns — that keeps guiding with the screen locked.

Visited + AI reports

Log a visit, dictate or photograph the notes, and AI drafts the write-up in your agency’s format — then straight to a Gmail draft.

Unified comms

Email, SMS, TextUs, and AI/human voice in one inbox, plus a Gmail-driven staffing inbox that classifies and drafts replies.

vkDocs & vkMail

A built-in workspace: collaborative Docs/Sheets/Slides and hosted webmail for subscribed tenants.

Facility & supplier portals

Token-gated portals let client facilities request shifts and approve timesheets, and partner agencies submit candidates — no logins to manage.

AI, kept private

Runs local-first on self-hosted models with cloud fallback, masks patient data before any AI call, and gives each tenant its own AI budget.

Signed in? See the full list in the in-app All features directory.

Why vkWorkforce

Why agencies switch to vkWorkforce

Most agencies stitch together a scheduling system, a phone system, an AI calling vendor and a marketing tool. vkWorkforce puts them in one place, built in rather than bolted on.

One platform for home care and facility staffing

Run client visits, EVV and VA billing next to per-diem facility shifts. One login, one roster, one payroll export.

Open shift at 2 AM? The AI is already calling.

AI calls and texts your qualified staff, gets a clear yes or no, and books the shift. A coordinator can jump in, call or text the worker directly, or pause the AI at any time.

A business phone line built in

vkVoice gives every coordinator a line on web, iPhone and Android for manual calls and texts, on the same number the AI uses.

Clock-ins you can prove

Mobile EVV with GPS and geofenced clock-in, a shift location trail, e-signed timesheets, mileage and turn-by-turn directions.

Credentialing that runs itself

Applicants email their documents; vkWorkforce parses them, matches them to the right worker, tracks licenses and sends expiry alerts.

Works with AxisCare and symplr

Keep your current system connected while you switch. Shifts, visits and people stay in sync until you are ready.

Get paid, including by the VA

VA community care 837/835 EDI billing, plus invoice pay links clients pay online by card or bank account with vkPay.

Marketing built in, not bolted on

Built-in social media manager: daily blog posts auto-shared to Facebook & Instagram, plus lead sweeps and route planning for your marketers.

Transparent pricing from $179/mo

Published plans, unlimited office users and a 14-day trial. No sales call needed to see what it costs.

vkWorkforce vs typical home-care & staffing software

Feature comparison between vkWorkforce and typical categories of home-care, staffing and AI add-on software
CapabilityvkWorkforceTypical home-care platformTypical staffing platformAdd-on AI vendor
Home care and facility staffing in one platformIncludedHome care onlyStaffing onlySits on top of another system
AI calls & texts to fill open shiftsIncluded, with human takeoverTypically a third-party add-onAI matching; voice calling variesCore product, separate subscription
Business phone line + texting for staff (web & mobile)Included with vkVoiceChat, telephony module or partnerVaries / partnerAgent only, no staff softphone
Mobile EVV / GPS clock-in + e-signed timesheetsIncludedIncludedOften relies on the facility’s clockNot included
Credentialing automationIncludedNot typically advertisedIncludedNot included
VA community care EDI (837/835)Available (add-on)Varies; sometimes a billing serviceNot typically includedNot included
Social media, blog & lead toolsBuilt inRarely advertisedJob posting / careers portalVaries
Published pricingYes, from $179/moMostly quote-onlyVaries; often per userMostly quote-only

Based on publicly available product information reviewed in October 2026. Individual vendors vary and change over time; scroll sideways on small screens.

Run your next shift on vkWorkforce

We'll set up a demo tenant with your real facilities and shifts so you can see the callouts, the phone line, the app, and the timesheets working together.

workforce@vktech.ai